Ballantyne Dentistry

Swarna Mathan a month ago

Uncomfortable Experience With Upfront Payment and Lack of Transparency: We recently moved to the area, and because I really care about dental hygiene and visit the dentist regularly, I was hoping to find a dental office close to our new home. I came across this practice after reading the many positive reviews and was genuinely excited about becoming a patient here. Unfortunately, my experience with the front office and billing process was disappointing. I was asked to provide my credit card information before my appointment, and I understood this to be for holding the appointment or keeping a card on file. I did not realize that I would be charged the full $200 before my appointment, especially before there was any clarification about whether my insurance would cover the service. I completely understand that if insurance does not cover a service, I am responsible for paying the amount I owe. My concern was simply that the payment process was not clearly explained beforehand. I would have appreciated knowing that my card would be charged, why the charge was being collected in advance, and how insurance would be handled. When I brought up my concern, I also kindly suggested that

jamie connard a month ago

I cannot say enough good things about this dentistry! From the moment I walked in, everyone was so welcoming, kind, and professional. They made me feel completely comfortable and took the time to explain everything throughout the entire process. Dental work can definitely be nerve-racking, but they made the experience so easy and stress-free. The staff truly cares about their patients, and it shows in the quality of their work and the way they treat you. I’m beyond happy with my results and so grateful for the confidence they’ve given me in my smile. I would absolutely recommend them to anyone looking for a dentist who is caring, professional, and does amazing work. Definitely a 5-star experience! - Megan Sliney (Connard)

Tony N 2 months ago

I have been with this practice since 2017. The reason I chose this location was because it was close to my work. I have since left that job and I live roughly about 15 to 20 minutes away and I still get my teeth clean here because of one reason, Marcia. I have had others and she is the best dental hygienist. I even had a little tantrum one time when she was OOO and they try to switch me with someone else. The alternate hygienist was capable, but Marcia is a pro. She genuinely cares about your teeth and overall, your oral health. Go see her and prove me wrong 😂.

J T 2 months ago

The art of dentistry is on display at Ballantyne Dentistry, My family has been seeing the founders since before they decided to open Ballantyne Dentistry.. I believe that's 25 plus years of having great dental care. They have built an exceptional team of care givers! I personally see Doctor Tesmer and he is excellent. More importantantly they invest in the lastest technology so you know you're getting top of the line care.

Cheryl Forney 3 months ago

Ballentyne Dentistry is top tier! As soon as you step off the elevator you’re greeted with a pleasant smile and greeting, the waiting area is beautiful and clean. Dr. Yates is Kind, patient and thorough. His assistant Rilynn was very sweet and I really want to Shout out Jaime. She is very kind, and her energy is so great. She is very knowledgeable and patient. She was a joy to talk to about the procedures and painful things like the financial costs. I rate Ballentyne Dentistry 100 out of 100.